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Manage Catch-All Account

A catchall is an account that receives messages sent to non-existent email addresses at your domain name. For example, if someone sends a mail to mgmt@yourdomainname.com, and the account didn’t actually exist, your catchall would receive this message. A catchall email address can ensure that genuine and possibly important communication . . . Read more

Domain Aliases

What is a domain alias? If you have more than one domain name, you can receive emails on all of them using the email addresses created in your hosting package without setting up separate accounts and forwarding them. For example, lets assume that the owner of domain1.com has setup the . . . Read more

Modify Your Communication Email Address

In order to receive all important communication with respect to your email setup such as user related notifications and password reminders, we require you to provide us a contact email address for the account administrator. You can modify this email address at any time. To do so – Go to . . . Read more

Reset Password From Dashboard

When you do not have access to your webmail account, you can reset the password from the Admin interface (Dashboard) of the domain name. Here are the steps to reset the password from the Dashboard: Login to the Dashboard of the email control panel of the domain name. Click on . . . Read more

SMTP and ESMTP error code list

It is important to figure out why your email bounces. If you receive an email bounce, you can look in the bounce message to find the proper error code that will give you the reason for the bounce. Below is a list of the Standard SMTP error codes and the . . . Read more

Configure Your Email Address On Your Mobile Device

OVERVIEW: The following article will guide you through configuring your email on an Android device, iOS device, Blackberry device, Windows Mobile etc., REQUIREMENTS: Before you start, be sure you have the following handy: Your domain name: example.com Your email address: johndoe@example.com Your email account password.     1A. CONFIGURE YOUR . . . Read more

Mailing list

What is a mailing list? A mailing list is a group of email addresses that can be used to send the same messages to multiple recipients. The entire group of recipients is represented by one mailing list address, such that when a mail is sent to this mailing list address, . . . Read more

Adding forward-only email accounts

What is a forward-only email account? A forward-only account is a virtual account that does not accumulate email sent to it, but instead forwards all email to one or more specified email addresses. You could use a forward-only account to direct emails for teams or departments of users to the . . . Read more

Adding User Accounts

Once the DNS settings have been properly configured, your email service is ready to be used. Now, you need to create email accounts for users on your Domain. You can either add one user account at a time, or multiple accounts at once. Add a new Email user account For . . . Read more