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All posts in Email User’s Guide

iPhone and Apple Mail Issues

An SSL Certificate is a file issued by a trusted third party that verifies you have connected to a legitimate server and not an imposter trying to steal your data. When an SSL connection is made with a server, the server provides the certificate to the computer connecting to it. . . . Read more

Sent folder under Windows Live Mail.

Introduction: This is not exactly an issue but a folder preference under Windows Live Mail. When using IMAP with Windows Live Mail, the sent emails are synced to a new folder: ‘Sent Items’ and not the ‘Sent’ folder, which is the default folder under our email hosting accounts. In Windows . . . Read more

Sieve filtering

What is Sieve filtering? At a basic level, Sieve is a system whereby the server is given rules by you to filter your email into folders. It then means that, whatever email program you use, your email is already filed away in to their correct folder according to your needs. . . . Read more